I also tried adding the duration column using the Field selector but the value there is always empty for conversations, so Skype probably isn’t populating it. The ‘created’ and ‘received’ columns are always the same values, at least in my experience so you could remove the received column completely.Once in a blue moon the duration note is missing and if that happens and it was a scheduled call you can look at your calendar to see what time the call most likely started, and the created timestamp is when it ended. To see the duration, you need to click on the record itself, a duration time should appear in the body of the record. Outgoing or incoming records are created AFTER the IM or call has ended, so the created time stamp is recording when the messaged ended.Now you can quickly review a list of conversations that you had on any given day. You can do the same for any folder or smart search folder. Under your Account, find the folder called Conversation History and drag it to the top under favorites for quick access.If you aren’t utilizing your favorites in Outlook, you are missing out on some great conveniences. Next, move your conversations history folder under your favorites in Microsoft Outlook. Save call logs in my email Conversation History folder.Save IM (Chat) conversations in my email Conversation History folder. Make sure the two options below are checked. For some companies this is controlled by your IT department, so you might need to ask them for assistance. Here’s how I use it.įirst make sure your Skype Options are set properly. Did you know that you can track your Skype chat conversations in Outlook, track call history, and durations? It can be a useful tool in regard to tracking time with clients or projects.
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